Shipping Information
Discreet Shipping
Your privacy is of utmost importance to us. All orders are shipped in discreet packaging. Contents of the shipment are not mentioned on the outside package. This is how your parcel will look, the images are photographs of real shipments.
Where we ship with EMS
If you choose the EMS Speed Post option, we ONLY ship to:
| Australia | Eritrea | Latvia | Senegal |
| Austria | Estonia | Macau | Singapore |
| Bahrain | Ethiopia | Malawi | South Africa |
| Barbados | Fiji | Malaysia | Spain |
| Belarus | France | Mauritius | Sudan |
| Bermuda | Georgia | Mongolia | Switzerland |
| Bhutan | Ghana | Morocco | Taiwan |
| Botswana | Greece | Namibia | Tanzania |
| Brunei Darussalam | Hong Kong | Nauru | Thailand |
| Bulgaria | Hungary | Nepal | Turkey |
| Cambodia | Iceland | Norway | United Arab Emirates |
| Canary Islands | Ireland | Oman | Uganda |
| Cayman Islands | Italy | Phillippines | United Kingdom |
| China | Japan | Poland | Ukraine |
| Cuba | Jordan | Portugal | United States |
| Cyprus | Kenya | Qatar | Vietnam |
| Egypt | Korea, Republic of | Romania |
Where we Ship with Registered Mail
We use Registered Mail to ship orders to the following countries:
| Afghanistan | Finland | New Zealand |
| Bangladesh | India | Pakistan |
| Canada | Israel | Russian Federation |
| Denmark | Mexico | |
| Germany | Netherlands |
Can I track my order?
Tracking is available on all orders. We’ll keep you updated via email through the process of completing your order and we’ll send you a tracking number so you can track its progress to your door. You can look up your tracking number at any time by logging into your account and viewing your order history.
Customs Duties & Taxes
Medication imported for personal use is typically not delayed by customs or charged with duty or tax.
Where are the products shipped from?
The medications we offer are produced by well-known internationally recognized manufacturers such as Cipla, Sun Pharma and Dr. Reddy’s and are shipped by our licensed partners in India and Singapore.
Shipment Guarantee
We guarantee ALL shipments.
If for any reason, you do not receive your shipment, we will reship it for FREE.
What if I don’t receive my order?
Delivery takes between 5-14 business days.
In case the order is not received within the delivery time stated, please contact us to inform us of the issue. We will investigate the matter with the postal services.